How Clipflow plans, seats and billing work when you run more than one content workspace

Keep each brand or client workspace on the plan that makes sense for it

Billing sits on the organization, not on you. If you run three brands as three organizations, each one carries its own trial, plan, and invoices. Agencies are the exception: client organizations your agency manages are not billed, and your agency’s subscription covers your team. See Setting Up as an Agency.

Payments run through Stripe. Card details never touch Clipflow.

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Your free trial

Every new organization starts with a 14 day free trial. No card is required to start.

• The countdown begins when the organization is created, not when you first log in.
• The full product is available during the trial.
• Remaining days show in the app so you are not guessing.
• When the trial runs out, the organization needs a subscription before you can carry on working in it.

Adding a card before the trial ends does not cut it short. Any days you have left carry into the subscription, so you are not charged for time you already had. The card is charged automatically when those days run out.

Need more time? If you did not get a proper chance to try Clipflow, or you need a few days to download your work, email support@clipflow.co with the organization name and ask for a trial extension. We extend trials on request.

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Step 1: Choose a plan

1. Open Organization settings from the organization switcher.
2. Choose Billing.
3. Select the plan you want.
4. You land on Stripe Checkout to enter payment details.
5. After paying you return to Clipflow and the organization is active immediately.

Current plans and pricing are on the pricing page.

If you have a promotion code, enter it on the Stripe Checkout screen. There is a field for it above the payment details.

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Step 2: Manage an existing subscription

In Organization settings → Billing, under Subscription Plan, your current plan is marked Current and has a Manage button. Manage opens Stripe’s billing portal, where you change plan, update the card, find invoices, edit the billing address, and cancel. It returns you to Clipflow when you are done.

Changing your plan

Use Manage and change the plan in the portal. Upgrades apply straight away and Stripe prorates the difference. Downgrades take effect at the end of the current period, so you keep what you are paying for until then.

Updating a card

Use Manage, then the payment method section of the portal. Do this before the card on file expires, since a failed payment can suspend the organization.

Finding an invoice

Every invoice is in the billing portal under invoice history, each one downloadable as a PDF. Stripe also emails them to the billing address when the payment succeeds.

Cancelling

Cancel from Manage. The organization stays active until the end of the period you have paid for. Your projects, media, and posts are not deleted when a subscription lapses, but the organization is locked, apart from Billing and Team, until it is subscribed again. Download anything you need before then. Cancel or Delete Your Account covers the rest of leaving.

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Seats

Plans that include seats count the people in your organization who hold a paid role. Clipflow keeps the count in sync with your subscription, so adding people can change what you pay at the next renewal.

Not every role costs a seat:

Role	Uses a seat?
Owner, Admin, Member	Yes
Restricted member	No
Guest	No
Supplier, Restricted supplier	No
Pending invite	No, until they accept

That split is deliberate. Clients you invite to review work come in as guests, and contractors you work with come in as suppliers, so neither adds to your bill. See Inviting Clients.

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Tips and best practices

• Put the finance address on the organization, not a personal inbox. Stripe emails receipts and failed-payment warnings there, and those are the messages you cannot afford to miss.
• Agencies: one organization per client, added from Clients. Client organizations your agency manages are not billed, and your team is paid for once, on the agency.
• Check seats before a hiring push. Adding five editors mid-cycle changes the next invoice.
• Do not let a trial lapse mid-production. The workspace locks, which is an awkward moment to discover on publish day.

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Frequently asked questions

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Related articles

• Managing Your Organization: where billing settings live
• Inviting Clients: client access without a seat
• Creating Your Account: signing up and signing in