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Scaling Your Content Ops Team

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Social Media Producer

Social Media Producer

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Producers

A comprehensive framework for hiring and onboarding a Social Media Producer, covering the creation of a hiring video, a detailed application grading sheet, an interview cheat sheet, and a 90-day success plan.

A Content Coordinator (Publisher) is the crucial hire that frees your Head of Content from uploads and scheduling, ensuring consistent publishing, smarter repurposing, and a content engine that actually drives growth.

The Content Coordinator Playbook: Why Publishing Is the Hidden Bottleneck

TL;DR

  • Great content is useless if it never gets published — distribution is half the battle
  • A Content Coordinator (Publisher) frees your Head of Content to focus on strategy, not uploads
  • Their role: schedule posts, repurpose content, create supporting assets, and track results
  • Hiring options: freelancers (cheap, flexible), agencies (expert but expensive), or full-time (best long-term fit)
  • Look for communication, energy, culture fit, speed, and attention to detail (start with a generalist, specialize later)
  • Integrate them with the right tools and async systems to keep workflows smooth and efficient
  • The result: consistent publishing, better repurposing, and more leads without burning out your content team

Why Publishing Becomes the Bottleneck

At Clipflow, content creation was happening at scale — but publishing was lagging. Our Head of Content was spending hours scheduling uploads instead of focusing on high-value work like strategy and team growth.

The fix? A dedicated publisher who handles the details of getting content live and repurposed across platforms.


What the Content Coordinator Actually Does

The Content Coordinator role ensures your content engine doesn’t stall. Key responsibilities:

  • Upload and schedule content across all platforms
  • Repurpose long-form content into shorts, carousels, blogs, and posts
  • Create supplementary assets (images, text posts, SEO blogs)
  • Track performance data and highlight what works best

Think of them as the operator that keeps the distribution wheel spinning: create → repurpose → learn → repeat.


Building the Dream Team

Every business has different hiring constraints, so consider:

  • Freelancers → low cost, flexible, but less reliable
  • Agencies → high expertise, but most expensive
  • Full-time hires → long-term commitment, aligned incentives, better culture fit

Remote talent opens up a bigger pool and forces strong async processes. Local hires boost culture and quick feedback. Many teams use a hybrid.


Traits to Look For

The best publishers share a few key traits:

  • Clear communication
  • High energy and motivation
  • Strong culture alignment
  • Speed and reliability
  • Attention to detail

Early on, hire a generalist who can cover multiple platforms. As you scale, move toward specialists (e.g., Instagram-first, YouTube-first):contentReference[oaicite:0]{index=0}.


Setting Them Up for Success

Hiring is only step one. To ensure your publisher thrives, give them:

  • A content planning tool
  • A media review + feedback system
  • Async-friendly workflows (especially for remote)
  • Shared storage for inspiration, ideas, and progress tracking

We use Clipflow to keep everything in one place, but the tool doesn’t matter as much as the system you put behind it.


Why This Role Unlocks Scale

Adding a Content Coordinator freed our Head of Content to focus on strategy, team leadership, and growth. It also unlocked:

  • SEO blogs from repurposed long-form videos
  • More consistent posting on Instagram and LinkedIn
  • Data-driven iteration on what content performs

This role may feel optional at first, but once you hit scale, it becomes a key multiplier in your content operations.


Final Word

If your Head of Content is drowning in uploads and your publishing is inconsistent, it’s time to add a Content Coordinator. This hire transforms content from a backlog into a distribution engine that fuels growth.

avatar

Ken Greeff

Co-Founder of Clipflow

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Social Media Producer

A Content Coordinator (Publisher) is the crucial hire that frees your Head of Content from uploads and scheduling, ensuring consistent publishing, smarter repurposing, and a content engine that actually drives growth.

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